How AI Agents Are Revolutionizing Healthcare

In the healthcare industry, taking your time is a luxury that you are not always afforded. While it may not always be life or death for a patient, faster is almost universally better. The quicker you can intake patients, the more patients can be seen, and treatment can be administered to stop their condition from worsening. And, when it comes to speed, artificial intelligence (AI) is now the most efficient way to help to keep your business moving.

In the context of the healthcare industry, an AI agent in healthcare is a system or program that leverages AI to autonomously perform tasks on behalf of a person. This gives it the ability to capture insurance information from an image and list out client benefits based on the insurance company’s portal. It also takes a much more active role by requesting prior authorization, process inbound referrals, and even write payer correspondence letters.

Already, many early adopters of this technology have seen tangible benefits. On average, over 50 hours of employee effort is saved and between 40% and 70% of existing costs are slashed when deploying an AI agent. It also cuts down referral processing from around 1 business day to just under a minute. Most impactful of all, the time saved turns into increased productivity, which translates to a 20% increase in overall revenue.

However, not just any AI will allow you to reap these benefits. Many AI agents are not HIPAA compliant or simply unable to assist with your company’s specific needs. Fortunately, Orbit Healthcare makes adopting an AI agent easily accessible. This AI was designed with patient experience in mind, and allows you to streamline your business operations to more effectively serve your patients. Whether you’re a provider group or ambulatory service, having an AI agent is an indispensable asset to your business.